State Farm® Insurance Agent Jim Dickey

"Jim Dickey’s staff is friendly and supportive! Thanks Patty and Mary, always welcoming and knowledgeable!"

"Spoke to Mary very sweet answered all my questions. Great office all the way around !"

"Worse agent and customer service I have ever experienced. Long time customer and they decided to rip me off and let me leave not caring telling me rates are crazy yet I was able to find lower with better plans else where. I would shop around before going here. Patty also continues to call me thinking I am someone else so make me wonder how much personal information is actually secure here."

"Jim and staff are always on target with getting questions and concerns resolved. Very knowledgeable in regards to the products and services they provide"

"I will always rely on the great service and thoughtful staff at Jim’s off in Malvern Doing business on the phone is prompt and efficient Thank you"

"Just want to thank Patti for helping me. She is a natural in helping people navigate through hard decisions. Ultimately she leaves the decision up to the client. In the last 3/months no matter how many times I called ,e-mailed asked the same questions over and over, again she remained professional and caring. This kind of customer service is rare!!. Patti timing is awesome. I have spoken with Mary as well and she has always treated me as a valuable customer. THANK YOU!!"

"Patty is always pleasant, very competent and responds quickly. That puts my mind at ease."

"I’ve been with them for my auto for a long time! They have always taken care of me!"

"It is a pleasure to recommend this State Farm insurance office. Three generations of my family have relied on their professionalism and resourcefulness for more than 30 years. Every question we have ever had has been answered promptly. Every policy that we need has been issued in record time. They follow up whenever there is a matter that requires attention. We often recommend Jim Dickey, Patty McElaney and their colleagues to our friends whenever they are looking for honest, responsive and intelligent insurance providers. These folks are simply the best."

"As a long time customer of Jim Dickey, I concur with all the positive reviews. Along with Patty and Mary, Jim is always responsive, clear, accurate, and personable. We know that when we have questions, or need to make a change in our insurance needs, that we are getting the best service possible. Highly recommend Jim Dickey and crew."

"I am pleased to say that thanks to Patty Anne McElaney it was a pleasure to switch Insurance providers. I now have much more comprehensive coverage with State Farm without increasing my monthly cost! Patty was thorough in explaining rental and auto policy and sent a personal welcome letter with my insurance paperwork. I appreciate her knowledge and professionalism, glad to be a new Client!"

"Patty was very knowledgeable and took the time to go over all the options for our insurance. She gave us great advice and we were happy to switch our insurance to State Farm after working with her."

"My husband and I have been with Jim's office for over 30 years. I trust them completely and the high level of service we get from this office is amazing. Thank you, Patty, for working out some complex issues for us and doing it with concern, grace, a sense of humor...and quickly."

"Excellent"

"Patty has been an asset for addressing my insurance needs. Whether it is setting up a new policy or assessing an existing one, she is resourceful, reliable and quick! Thank you."

"I love this place. They are supportive, compassionate and understanding every time I call. When I was in a bad accident, the first thing Patty asked me when I was scrambling to give her information …..was if I was ok. The two seconds it took to show empathy really made my difficult day better. Thank you for always giving the best care and answering all my silly questions with respect and knowledge."

"I share the other positive comments posted here. I have been a client for decades and have found Jim, Mary and Patty to be friendly, professional and incredibly efficient. Whether I am dealing with a change in registration due to buying or selling a car, a claim, or any other matter I can count on their assistance. I very much appreciate their knowledge and reliable service."

"I have had my insurance with Jim Dickey for almost 20 years. I work with Patty in his office and she is always so responsive and helpful. I highly recommend Jim Dickey and his office for your insurance needs."

"Jim and his team are wonderful to work with. Patty and Mary are so friendly and answer any questions you have. They know their clients and treat them like family. My parents have had policies with Jim for years, and I am glad I chose to stay with his team when I had to get my own. Highly recommend!"

"It’s the little things that matter. They’re always happy and helpful."

"Jim Dickey has been our agent for years. Reliable, Trustworthy, Honest. Patty, his capable assistant, is personable, fast and accurate. It's a pleasure doing business with them."

"I can not say enough good things about this office and their friendly team over the past 20 years! Jim and Patty especially have always made me feel like I was part of the family. They knew my name when I called. And always asked the right questions to fit my needs, never theirs. Their advice was always helpful and their service was immediate. I always got taken care of the same day. And when there was money to be saved, they offered it (and I took it!)."

"Patty from this office has been very helpful and is a pleasure to work with."

"Mary, Patty and team are awesome to work with in answering your questions, providing recommendations on policies and insurance options. You can't help but feel you are getting the best advice and coverage for your particular needs."

"Patty and Mary are awesome! I've never met the team in person, but I've been a customer for 10 years and they are always super responsive and helpful. Highly recommend!"